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Shipping rates are automatically calculated at checkout using the products weight, origination warehouse location and the Ship To postal code. These rates come directly from Canada Post and are non-negotiable. All orders to eligible locations over $150 have free shipping.

Some oversized items may require additional shipping and items that are classified as Hazardous Goods (such as, but not limited to: Fire Extinguishers, Gases under pressure and certain cleaning supplies), will have a $25/shipment surcharge and may not ship up north due to air cargo restrictions. You will receive an additional invoice should a Hazardous Goods charge be warranted.

There may be an additional shipping fee to remote areas, or areas that are not routinely serviced by our regular carriers. You will receive an invoice for the shipping difference after you place the invoice. If you choose to decline, the complete order will be refunded.

If the items are undeliverable, either due to a bad address, no-one there or not picked up, or by refusing delivery, you will be charged the shipping fee to and from your location to the warehouse, regardless of whether you paid for shipping or not, as we incur those costs.

SPECIAL ORDER products cannot be cancelled or returned.

Claims of incorrect or defective material must be made within 10 days from receipt of goods. No goods may be returned without first obtaining an RMA from shopSafety.ca. All returns are subject to 15% restocking fee. All returned goods must be sent prepaid. All goods are the property of shopSafety.ca until paid in full. Shipments, unless otherwise quoted, are FOB our warehouse.